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I just left you a voicemail but wanted to follow up with an email just in case you don't receive it.
Mainly I just want to say thank you very much for your advice, you have restored my faith in humanity - not everyone just wants to make a quick buck!
Every other company I have spoken to has barely wanted to say hello without me paying them, never mind actually offering advice via email.
I had thought it was probably an old case, so it was more putting my fears at bay which you have done. I'll monitor the timber over the coming months and if I notice any dust, you'll be the first company I turn to. I honestly can't tell you how appreciative I am, my partner and I are buying and it was one of the queries that arose, we are first time buyers so you can imagine how stretched we are for cash at the moment so having an opinion from a professional is so valuable.
Thank you once again,