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The company who originally installed the damp proof course would not honour the terms of their Guarantee. My client had been fighting them for 5 years.

My client contacted me when he was unsure where to turn in getting the cowboy damp proofing contractor to return and honour their Guarantee. Even after obtaining a County Court Judgement he was unable to get them to carry out the necessary remedial work. I offered advice and support to my client to ensure that a satisfactory solution was achieved. Cases such as this clearly point out why you should never employ an unregulated damp proofing company. I would recommend that you employ only Property Care Association companies so if something does go wrong you will have some form of redress. After providing advice I received the following from my client: -

'Neil was everything I could have hoped for at a stressful time, I couldn't have had better support and guidance, a true gentleman, thank you so very much for your kindness'.

Damp Proofing Failure- 5 Years of stress for my client.