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It was great to meet you and find out more information about what might be causing some of our problems. Thank you for the report, it is really appreciated. I will certainly be recommending you to others if they have similar problems. Your service was very professional. My wife and I were really reassured and comforted by what you had to say. Always good to speak to a long suffering NUFC fan as well.
Damp advice at Hall Road, Esh, County Durham-September 2017