Thank you, Neil. I really appreciate receiving your report so quickly and it’s clarity. I’m delighted you checked out upstairs and identified the repairs needed to the gutter/downpipe. I had suspicions that ventilation would be a key issue… it’s always been baking hot when I’ve visited and I’ve noted water running down the back door.… Read more “Dovecote Terrace, Alnwick, Northumberland”

I had a problematic damp patch appear on my living room wall that no one seemed to be able to work out where it had come from. Several larger companies had fobbed me off, and then I came across Neil’s website. He was absolutely fantastic! After a thorough examination, he diagnosed the problem and ran… Read more “Damp Survey Report, Newcastle Upon Tyne”

Thanks again for your course last week. Very very helpful, well presented and relevant. My two colleagues that attended also thought the same.

We are purchasing a property, and our building survey found evidence of dampness. The surveyor recommended an intrusive damp and timber survey, however, we decided to go with Neil based on the excellent Google reviews and instructed a pre-purchase damp and timber survey on the property. After the survey had been completed, Neil gave me… Read more “L Scott”

Hi Neil, I can’t thank you enough for the speed and thoroughness with which you carried out this work for us. Your report is very reassuring and clear and we feel happy to move forward with our purchase with a clear view of what might be ahead. We don’t have any further questions but won’t… Read more “Church Lane, Marske-by-the-Sea.”

Mains Farmhouse- Guisborough Hi Neil It was a pleasure to meet you & thanks for your prompt response. I was very satisfied with your service & I will leave a review. Many thanks Brenda

Rachel Morgan-Google Really impressed with the report by Neil. Easy to understand and has reassured me that the work needed on the property is very achievable. Also, very impressed at how quickly the inspection was organised and report completed. Highly recommended.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Neil carried out a survey for my Mam due to a damp problem we believed to have been caused by cavity wall insulation being installed wrongly. Neil traveled almost 100 miles to carry out the survey and was so helpful and explained things to Mam in a way she… Read more “Ann Macdonald”

I informed my client that spending money on my Survey fee would not be justified and that the problemcould easily be resolved by simple changes in lifestyle. I sent through a document describing the changes in lifestyle that would result in the maximum benefit and eliminatethe damp issue. I was delighted with his response (see… Read more “Damp Enquiry in North Ayrshire, Scotland”

I contacted Neil following a homebuyer’s survey that mentioned there was damp in the property but completely non-specific and frankly frustrating. I found Neil from Google and he was a dream throughout. He booked in the survey for the same week, following a phone call where he was reassuring and professional. He conducted the survey… Read more “Damp Survey Required”

Neil carried out a thorough inspection of my property. He supplied me with a comprehensive report by E-Mail within 5 hours of leaving my property. Within his report, he explained what is required to cure my damp problems. I would recommend his services to anyone who as damp problems in their home. Many Thanks Marty

Good morning Neil, Sorry for the late reply I was in Durham all day yesterday and this is the first chance I’ve had to look at my emails. Thank you so much for the report and your prompt action after my telephone call to you on Tuesday. I have now passed this onto xxxxxxxxxxxxx, the… Read more “Is it rising damp? No it is not. Client saved £4,000”

Dear Neil Thank you for your report. Much appreciated and you gave a fantastic, responsive and knowledgeable service. I’ll take a proper look and may get back to you if I have any queries. Thanks again. Best wishes Kate.

Josh Chapman – Richardson and Starling. Neil has recently provided a training session on “Understanding Dampness” to me and my colleagues and it was the most interesting and informative session we have ever had. We learnt so much in a short space of time thanks to the way he is able to break down topics… Read more “Damp & Timber Surveyor Training – Richardson and Starling”

I would like to thank Neil for his excellent attention to detail and the service he provided on the PCAQT damp and timber training.

Thank you so much for delivering the course in an exceptional and professional manner. Michael Apex Solutions

Hi Neil, Sorry for the ‘very’ late reply, been extremely busy with work. I am still awaiting my refund from Damp Stop for my initial deposit (very long drawn process lasting nearly 4 months and getting nowhere). My experience using a damp proof company has been very misleading and I would definitely recommend an independent… Read more “Hudspeth Crescent, Durham”

I had damp in a few areas of my house and had no idea how to fix the issue. Neil came and explained everything. He explained what the issues were, what caused them and how to fix them. I found it so interesting. I could have wasted a lot of money on getting work done… Read more “Issues Clearly Explained”

Great service by Neil! I had a damp patch in my living room and kitchen which Neil came out to see. He quickly got to the bottom of the cause and explained in so much detail all my options to fix and gave me some great DIY tips for the future and we even had… Read more “Damp Survey- North East”

Your report was very thorough and easy to follow. I have been delighted with your service and will definitely recommend you to anyone looking for a survey.

Auton Grange, Durham After I have moved in (next month with any luck) I would be more than happy to provide feedback on your service, and indeed on Vicky’s. In fact, I can tell you now that of all the office-based responses I have made in moving to Durham, my service from her has been… Read more “Vickie Pybourne- Exceptional Customer Care (Neil Marsden Snr Independent Damp & Timber Consultant)”

I never imagined I would actually enjoy a damp inspection! Neil is fantastic, with a brilliant combination of scientific and technical knowledge, huge practical experience, and commonsense. His explanations of the various problems we have had in the flat cleared everything up for me. Plus, he took as much time as was needed to respond… Read more “Ben Young – Newcastle”

My wife & I were concerned about what appeared to be damp appearing through an external wall. I had contacted several companies and received conflicting responses about how to deal with this. Some of these responses were made over the phone and estimates varied wildly. We agreed that an independent survey would provide us with… Read more “Whickham, Tyne & Wear-Damp Advice”

Hi Neil I just wanted to say thank you again, this was great. I have emailed a copy to the company who installed the original damp proofing who also respected your opinion and are going to carry out the work for me free of charge in the New Year. I would highly recommend you in… Read more “Lynne Walls- Birtley, County Durham”

We asked Neil to do a damp and timber report. His report was very thorough with pictures and a plan so we could easily understand the findings and we received it very promptly. Great service and I would definitely recommend him.

Neil conducted a survey at the request of our lenders and was, from the start, a consummate professional. His report was thorough and delivered quickly. It was reassuring to have someone so clearly qualified, friendly and helpful involved in a process such as buying /selling a house that is so often made more difficult than… Read more “OI H”

Hello, again Neil! 🙂 I hope you had a good journey. Thank you so, so much for taking my call whilst you were driving and for all your amazing advice and guidance. I really do appreciate your honesty and candour, it means a lot in this day and age to have a straight-talking professional who… Read more “Woodside Terrace, Stanley, County Durham”

I have been working with Neil Marsden for the past 2 days on the PCAQT course. Neil has been friendly, very knowledgeable, funny and just an all round nice guy. He is a credit to our industry and his teaching methods both spoken and demonstrative make learning the information. He is giving you easier to… Read more “Training Review”

Good Afternoon Neil, Thank you so much for your email…and for your thoroughly, detailed report, photographs and sketch. Yes, I did receive everything successfully and I have forwarded your findings on to our Mortgage Broker. I am obviously a tad concerned with your findings at the property and really appreciate your suggestions for work to… Read more “Expert Damp advice – County Durham”

Hi Neil, Just wanted to say thanks so much for the opportunityand help you provided. I cannot put a price on how valuable the last 3 days have been. I am indebted to you. It was a pleasure to meet your family and you were so hospitable. It was good to explore Newcastle; it really… Read more “One to One Surveyor Training”

Hi Neil, Thanks for the quick turn-around on the report. Looks pretty straight forward to fix these issues especially as I have a tame plasterer in the family

Ruth Turnbull-Google I asked Neil to carry out a damp and timber survey at the request of my mortgage provider. I found him after a lot of research and reading reviews. Everything from start to finish was easy and professional. I filled out a request on his web page. I was called the next morning… Read more “PCA Surveyor Damp & Timber Survey-Cumbria”

Hi there Neil A great many thanks for carrying out the Survey inspection of our house and for sending through your report so quickly. I will act on allyour recommendations and keep you up to date with how we get on. I would certainly be very happy indeed to write a review for you on… Read more “Damp and Timber Inspection – December 2017”

I have contacted Neil about an issue with what I think are damp proof issues and rising damp which has been an added worry to stress levels that are already high. Neil has contacted me, calmed me down and told me exactly what the issues are and how to remedy them for free!! How many… Read more “Best advice on damp issues”

Wow, Neil! Thank you. I just want to check my understanding…the chimney breast hasn’t been used as a chimney in over 10 years. Does this not matter? Will the damage have already been done and slowly manifested over time? Thanks again. I truly value your honest approach. Louise (My client needed advice on mysterious damp… Read more “Damp and Timber expert provides the ‘WOW’ factor”

I would not hesitate to recommend Neil to other people. I was a little apprehensive to pay for a survey rather than just getting quotes for the work I thought may be required. But it was worth every penny! He was quick to respond to my query, professional, thorough, polite, and helpful. The report was… Read more “Damp & Timber Survey – Detailed Report”

Hi Neil, Just wanted to express my thanks to you again, I know we had a talk at the end of the day yesterday but I’d like to reiterate my opinion of your being such a great lecturer/mentor (whichever title you prefer). I am also looking at going through the survey side of things, as… Read more “Surveyor Training – (Attendee)”

Neil is professional and extremely knowledgeable and he has carried out the most informative and useful survey I have had. He listened to my concerns and explained clearly what needed to be done and why – putting my mind at rest. The written report, which I received the same day, is thorough, detailed and easily… Read more “Elaine Brothers”

Hi Neil It was great catching up with you this afternoon and thanks for your expert advice. My next step is to contact the company in Cramlington to arrange the CTB devices to be fitted; I’ve also ordered a dehumidifier to put in the cupboard under the staircase. Again many thanks Brian

Hi Neil It was great to meet you and find out more information about what might be causing some of our problems. Thank you for the report, it is really appreciated. I will certainly be recommending you to others if they have similar problems. Your service was very professional. My wife and I were really… Read more “Damp advice at Hall Road, Esh, County Durham”

Neil visited our property to complete a damp survey. We found him to be very helpful, professional, reassuring and friendly. He advised us how to remedy a minor issue with minimal fuss, not bad as another company had advised us to remove half a wall. I would not hesitate to recommend his services. Thank you,… Read more “Michaela Clark”

Neil is worth every penny you’ll spend, his knowledge of damp, and cavity wall ties has been invaluable to us. He is extremely knowledgeable and explained exactly what was needed to do to my property, why and how much it would cost. He answered all of my questions and more. I would happily recommend Neil… Read more “Silva Fox”

Recently, I noticed some damp areas on a number of internal walls, so I contact Neil Marsden Snr straightaway, after reading several reviews online. The process of booking the appointment was straightforward and the survey itself was very informative, Mr Marsden Snr was friendly, professional and the survey was expertly carried out. I received the… Read more “Damp Survey”

St Martins Square, Scarborough Evening Neil, So sorry about the delay getting back to you. Slightly manic goings on down my end for the last couple of days. We’ve had a chance to look at the report. It’s really been excellent at giving us the information we needed, such a big relief to know it’s… Read more “Damp- To buy the property or not? The big question.”

Neil should change his surname to Diamond! Because in this field of work that’s what he is …!!

Thank you so much for all your efforts and advice. As far as feedback goes, we have been so happy with the service you have given us and your report is incredibly detailed and useful. Thanks again. Louise Pattison

Posted on Google on the 25th of May 2020. ‘Excellent attitude and experience second to none’

Outstanding service: we used Neil for a damp survey a couple of years back for a flat and has all the suggested works done- which seemed to resolve the issues. Recently, there were problems again and he was able to come out and identify that the issues were from the upstairs flat. He did a… Read more “Comprehensive Damp Survey”

Hi Neil Many thanks for the report and sending it so quickly. The report looks very comprehensive and should hopefully put my buyers at ease. Thanks again Stuart

I have had 3 employees call me to give amazing feedback on both the course and Neil as a trainer, they advised that it was the most informative and interesting course that they have been on and they have come out feeling really inspired. This is great for us and even those who don’t normally… Read more “Technicians Damp & Timber Training. Employer feedback”

We instructed Neil after he was recommended to us by our surveyor as being PCA approved. We are extremely happy with the service we received. Neil and his team provided efficient and prompt responses with a detailed report that put our minds to rest prior to purchasing a property Aniket Tavare

Mike Lazonby-Google Positive:Punctuality,Quality,Responsiveness,Value I needed a damp survey for my house at the request of my buyer’s mortgage supplier. My estate agent said they could have this done for no charge by a builder that they used. Now in my view, ‘free’ is never just that without a catch, so I contacted Neil Marsden, who… Read more “Damp & Timber Survey Report”

Good Evening Neil, Apologies for the delay in getting back to you. Thank you again for providing such a useful, thorough and clear report; and such a prompt and helpful service. This report has set my mind at ease ahead of my purchase, thank you. Kind Regards, Amy

After selling my home in Teesside I commissioned Mr Marsden to complete a detailed damp and timber report for my purchasers I felt his independent advice would be invaluable not only for myself but for the future owner occupiers as in the past I had encountered like many other sellers a litany of bureaucracy and… Read more “Dents Villas, Witton Park, Co Durham”

I’m so glad to have found Neil Marsden! I had a damp spot on one wall of my old cottage, and the neighbours predicted that it would cost thousands of pounds to fix. Fortunately, I found Neil, who surveyed the property and gave me a very thorough report on the problem and recommended how to… Read more “Eileen McLellan”

I’m so glad to have found Neil Marsden! I had a damp spot on one wall of my old cottage, and the neighbours predicted that it would cost thousands of pounds to fix. Fortunately, I found Neil, who surveyed the property and gave me a very thorough report on the problem and recommended how to… Read more “Independent Damp & Timber Survey North East”

Hi Neil, I just left you a voicemail but wanted to follow up with an email just in case you don’t receive it. Mainly I just want to say thank you very much for your advice, you have restored my faith in humanity – not everyone just wants to make a quick buck! Every other… Read more “Katie”

Good morning Neil It really was a pleasure to have you in the office yesterday! It was a refreshing change to have someone in the office who was very pro-women in this industry, I often feel over-looked/under-valued (not by Bryan obviously) but you made me feel empowered and just as important as Bryan – I… Read more “Fantastic feedback From a PCA member company.”

I had a very pleasant couple of hours in Neil’s company as he completed his survey. Neil arrived spot on time and went about his business like the real professional he is, after which he summed up the problem and made his recommendations to us. We received a very detailed report by email that same… Read more “Detailed Damp Report”

After the mortgage valuation of a house we were buying indicated issues with rising damp, I contracted Neil as a PCA approved specialist. Neil confirmed the diagnosis of rising damp, and provided a highly detailed report with pictures showing the extent of the problem, and how to rectify it. Unfortunately, the seller, who had marketed… Read more “Dan Smith”

It is so rewarding when clients take the time out to recognise the important role of my admin assistant Vickie. She is every bit as important as me in ensuring that we deliver what our clients have come to expect. A first class service, first time- every time. It was immensely pleasing to receive the… Read more “Neil Marsden Independent Damp & Timber Consultant- Exceptional customer service”

Would definitely recommend Neil. We had a valuation survey on our property by the buyer’s mortgage lender which just said signs of damp with no indication of what/where. Neil came out and did a thorough inspection and identified some areas of work but nothing as bad as what we thought. Neil’s report was very thorough… Read more “Julie Haines”

I was very impressed with your level of service and knowledge/guidance during this whole stressful and time-consuming process. Also, you’re practical but extremely knowledgeable approach to very complex building and surveying issues. I would recommend your business at the highest level for service, approach and delivery. Also welcomed your integrity and honesty in an area… Read more “Bishopton Road, Stockton on Tees”

Maureen and Mick-East Ardsley, Yorkshire Greatly appreciated Neil’s visit to our home. There was a full explanation of the problem with a diagram of the property together with a full report. We felt we could sort the problem out with his advice. He was very polite and friendly. We would certainly recommend him. Good luck… Read more “East Ardsley, Yorkshire”

Good morning, Thank you so much for the report it was and is extremely helpful. We have decided to carry on and purchase the property as my other half is confident that he can now carry out the work. I hope you don’t mind but I have recommended you to my mother Julie Rowbotham as… Read more “Laburnum Road, Redcar”

When moving to a new house my homebuyers report highlighted high moisture count in the lounge. After moving and checking online I chose Neil to conduct a survey based on the fact that he is independent and not linked to anyone that will try and sell me something that I don’t need, and also due… Read more “Survey after homebuyers report”

Neil came over and did a sterling job. Finding the issues, explaining what it all means, recommendations and an incredibly detailed and thorough report (24 hours for the report). It was a pleasant surprise to have such a robust and friendly tradesman (surveyor) in this day and age. CB

After having a horrific experience with a damp proofing company who left our home in a mess and refused to correct the work to the standard we had paid for we sought advice from other damp proofing companies to try and prove that further work was required. All of the advice we received was contradictory,… Read more “Damp advice on contractor dispute”

Hello Neil, Many thanks for the survey and advice. Thanks again Neil I feel I can make some progress now. All the best Andy

Apologies for such a late review. I had Neil out to my house from hell that I bought last year. Upon an insurance investigation for a water leak from next door, I was also told I had rising dampness. I had a couple of companies out who both said my entire damp proof course had… Read more “Britny Alfonzetii”

Hi Neil, I hope you are well! All came through perfectly on the property you surveyed for us and we have our mortgage! Just waiting on our completion date, fingers crossed it won’t be too long now! Thank you again. Kat

Hilda Place, Saltburn by the Sea Hello Neil Thanks for the report; it’s exactly what we need to move forward with the house purchase. Thanks Toby.

Neil was on time, professional and clearly explained what he was doing. He clearly set out his findings and answered all my questions. His report was with us by the end of the same day. I would recommend him for all damp issues in your house. Richard H

Glynn Jones- Bedlington, Northumberland Neil was everything I could have hoped for at a stressful time, I couldn’t have had better support and guidance, a true gentleman, thank you so very much for your kindness. After over 2 years of arguing with the contractor to return to carry out further remedial work to rectify the… Read more “Damp proofing dispute”

From our initial enquiry through to receipt of the damp survey, Neil and Vickie were exceptional. Our survey was arranged quickly and easily. We received Neil’s report on the same day the survey was carried out and it was extremely thorough, transparent and reassuring. I recommend this company unreservedly.

Neil arrived on time and was professional throughout the inspection. He was very polite, respectful and genuine and I would have no problem recommending him to anyone who has an issue with their property. I had been feeling quite anxious about a couple of areas in my sitting room and one in the hall, that… Read more “PCA Independent Damp Surveyor”

Thanks for your report Neil, I am relieved that there is no serious damp problem. I intend to open the fire for a log burner and will have the chimney swept and inspected; this should help to rectify damp in the masonry. I appreciate that you highlighted deterioration in the pointing as this was not… Read more “Horncliffe, Berwick”

Hi Neil, Many thanks for the clear detailed and excellently presented Damp & Timber report and accompanying sketch. I am grateful to you for providing it in good time, especially given your unfortunate visit to the hospital last week. All the best, Dave

Really impressed with Neil. Got the report back the same day as the survey was done. The report was easy to understand and Neil was happy to answer any question

I contacted Neil as recently our house has had several areas of damp and black mould. Neil arrived on time and was very professional, friendly and above all, incredibly knowledgeable about the problems we had around the house. He took time to explain what were the causes of the problems and how best to rectify… Read more “Damp Survey”

I’ve have been getting taught by Neil at the PCA for over the past 18 months or so, he has helped me understand all aspects of damp proofing and timber preservation and made me feel a lot more confident and knowledgeable about the jobs I carry out and why we do it, but also what… Read more “Brandon Doubleday”

Hi, Neil. I really enjoyed the buildings course you did at the PCA a couple of weeks ago; it was really nice meeting you too. What other courses do you do? Kind regards Jason

Neil carried out a damp survey for us, after we had been told by another company that we needed to install a damp proof course all through the house. He found a few areas of damp and gave us clear reasons as to what was causing it, allowing us to rectify the issues. Our damp… Read more “Angela Yeadon”

Neil is incredibly knowledgeable about his subject, delivers on his promises, and is prepared to go the extra mile to help. Would definitely recommend!

Thanks for your prompt report today Neil, it is much appreciated. I would recommend your company to anyone looking for independent advice, delivered in a timely manner Kind Regards David

Susan Morrison-Google Positive:Professionalism,Punctuality,Quality,Responsiveness,Value Cannot express how GREAT Neil’s service is. Neil is so friendly and explains everything. I had a damp and timber survey and it was delivered that afternoon. Neil was very friendly and professional. His knowledge of all things damp related was amazing. I will be recommending his services to all my friends… Read more “Damp & Timber Surveyor – Neil Marsden Snr”

Recently, I noticed some damp areas on a number of internal walls, so I contacted Neil Marsden Snr straightaway, after reading several reviews online. The process of booking the appointment was straightforward and the survey itself was very informative, Mr Marsden Snr was friendly, professional and the survey was expertly carried out. I received the… Read more “Damp proofing report/advice in Sunderland”

I can’t speak highly enough of Neil, honest, down to earth, willing to take the time to explain and share his vast knowledge and experience. I would not hesitate to recommend him to anyone requiring a survey. He will tell you exactly what is wrong with your property, no if’s or maybe’s, a breath of… Read more “Jeffrey Veitch”

We were taken in by an extremely unscrupulous damp proof company. Neil Marsden came to our rescue when I wasn’t quite sure where to turn, his support and advice relieved our tress levels. He is such a gentleman, not many of those around, I could absolutely recommend him to anyone, he will not let you… Read more “Absolute Recommendation”

Mayfield Road, Newcastle Thank you again, Neil, for your quick and comprehensive response. I will keep you updated on progress. Have a merry festive period. Kind regards, Andy

Neil is very professional and accommodating, very knowledgeable and thorough in his approach, his detailed report arrived within a few hours of his visit . We are delighted with the service he has provided and feel confident going forward with solutions he has provided to the damp and timber issues we have . I would… Read more “Delighted with the service”

Apologies for the very late review! I purchased my property at the start of this year, which is a Victorian mid-terrace. I understood there was substantial renovation and modernisation work required but was alarmed by the cost of carrying out a course of damp proofing. Following quotes from two companies, I was informed that the… Read more “Sarah Kesson”

I recently used Neil’s surveying services as I am currently purchasing a property. Neil was extremely helpful and efficient. His report was very thorough and everything was laid out well and easy to follow, showing photos where necessary. I would certainly recommend Neil’s services to anyone needing a survey. Thank you very much, Neil From… Read more “Ribblesdale, Penshaw”

Dear Neil, It was a pleasure to meet you this morning too and thank you for coming over to this side of the Pennines. Thank you also for your email and for attaching your report and additional documents so promptly. We are very pleased that you were so readily able to identify the cause of… Read more “Branthwaite, Workington”

Hi Neil, Thanks for the quick response with the report. I have read the report and think I will go with your 1st recommendation and hope the walls will dry out with no long term problems. Once again thank you for your quick response to carry out the survey and providing the feedback on the… Read more “Hudspeth Crescent-Durham”

Hello Mr Marsden, I am writing to you on behalf of my son, who is now the owner of the property situated at number xx Cambridge Road, Thornaby. You recently carried out an inspection of the above property with regard to, in particular, dampness and wood rot. I would like to thank you for the… Read more “Cambridge Road, Thornaby”

Thanks for your excellent service Neil! Took on board your advice. Getting humidifier you recommended. One quick question please if you don’t mind, have sourced a VentAxia fan model no 442955. Can get for £80. Is this suitable for a kitchen as there are loads on market! Thanks Kenny

Hi Neil, Thank you so much for sending this report through so quickly. We had a read over last night and it seems to be a much more thorough and sensible approach than the original one, so thanks for that. We will have another good read over again tonight and let you know if there… Read more “Allenheads, Co Durham”

York Road, Whitley Bay –  Damp Inspection for Landlady Hi Neil, Thank you so much for the quick report. All makes perfect sense following our meeting. We would be most grateful if you could recommend someone we can contact to quote for the plaster removal and replacement, plus the installation of the new air brick.… Read more “Rising Damp Survey? Landlord breathes a sigh of relief.”

I recently requested a survey from Neil Marsden Snr in relation to a property I am buying in a small village in rural Northumberland. From making the initial contact with the firm, the arrangement of the survey, and finally, receiving the written report, I was dealt with an excellent level of professionalism and courtesy. The… Read more “Kern Green, Stonehaugh, Northumberland”

Neil went above and beyond what I expected from him. He was very professional and knowledgeable. I can’t thank him enough for all he has done he has saved me thousands of pounds. Thank you so much Neil.

Josh Chapman Neil has recently provided a training session on “Understanding Dampness” to me and my colleagues and it was the most interesting and informative session we have ever had. We learnt so much in a short space of time thanks to the way he is able to break down topics and explain them in… Read more “Josh Chapman – Independent Damp & Timber Training”

Hi Neil, Thanks very much for your swift report – much appreciated – some good news on a Thursday! I’m sure I will have some questions as I digest and think on, but in the main, it sounds better than I had expected so that’s good. Thanks again. Ben

I was very impressed with the inspection Neil carried out on a property I’m in the process of buying. He was very personable and explained the issues in a way that were really easy for me to understand. He is obviously very knowledgeable in his area of expertise and I was super impressed that I… Read more “Jenny Bull”

Neil, Many thanks for the report. We are very impressed with the service you have provided and particularly appreciated the time you took to explain the various situations, causes and remedial options. We will use your findings to inform our plan of action – it will be invaluable when instructing further work on the house.… Read more “Expert Advice about Damp – Durham”

Dunston Road, Gateshead, Tyne & Wear Hi Neil Many, many thanks for your extremely prompt and professional service. I had already paid for and received a very extortionate quote and unreliable report from another company which took over two weeks to arrange from start to finish. I have renovated many houses but have never before… Read more “Damp & Timber Survey – Dunston Gateshead”

My client contacted me when he was unsure where to turn in getting the cowboy damp proofing contractor to return and honour their Guarantee. Even after obtaining a County Court Judgement he was unable to get them to carry out the necessary remedial work. I offered advice and support to my client to ensure that… Read more “Damp Proofing Failure- 5 Years of stress for my client.”

Neil provided a thoroughly professional survey of the areas of damp within our house. His expertise and advice have enabled us to have a much better perspective of the work that needs doing and has probably saved us spending several thousands of pounds unnecessarily. Highly recommended.

Absolutely brilliant, a detailed survey report was written in layman’s terms and very clear advice about how to deal with the damp in our house. I suspect that the survey has saved us £000’sof pounds as we have avoided unnecessary work. Strongly recommended.

Neil’s independent advice saved me hundreds and potentially thousands of pounds. Having had large quotes from two builders to deal with a damp problem I was concerned could arise from hard landscaping sitting higher than the house DPC, I decided to ask for Neil’s professional advice. I’m glad I did. Neil explained why doing any… Read more “Andrew Lindsey”

Stop searching the internet for the cheapest damp & timber survey!! You get what you pay for!! Neils report is professional and thorough, and worth every penny he charges for it. During a very stressful house purchase, my lender asked for a specialist damp & timber report before the mortgage could go to offer. I… Read more “Hannah Walker”

Hi Neil, Thank you for your very understandable report. I only found it this morning due to the spam issue! I just wonder if you could clarify that your recommendations are suggesting that the work on the walls including a cavity drain membrane should be sufficient and that a further chemical DPC is not necessary.… Read more “Springbank Road, Newcastle”

Neil arrived on time and was professional throughout the inspection. He was very polite, respectful and genuine and I would have no problem recommending him to anyone who has an issue with their property. I had been feeling quite anxious about a couple of areas in my sitting room and one in the hall, that… Read more “Julie B”

Hi Neil Many thanks for coming yesterday and for your detailed and amazingly quick report! We are delighted that there are no major issues to sort and feel much better informed now (I have also told my mum to stop opening all her windows in the rain!!). We have briefly looked at the report and… Read more “Newtown Street, Duns, Scottish Borders”

Hi Neil, It’s been a while since I promised you a review for your website. Apologies for that. I’ve found myself pretty busy with the new house. I hope this is useful to you: My mortgage lender required a wall tie inspection report so I contacted Neil after reading some good reviews of his work… Read more “Earsdon Road, West Monkseaton”

Surveyor Training Hi Neil, You were really good, very engaging, enthusiastic and your knowledge really shone through. It was a really insightful day and course altogether. I know I’ve already attained this exam cert, but I really benefited from sitting on this again. Has massively helped with my new business going forward. Kind Regards Ben… Read more “Damp in Buildings Training- Feedback from one of the attendees”

Good Afternoon Neil, Thank you for the report you have provided, I very much appreciate it. I will send it to my Mortgage lender, and should they need me to make the floor timber accessible for testing I will be more than happy to call upon your services again. Thanks once again for the quick… Read more “Loud View Terrace, Greencroft, Co Durham”

Neil recently completed a pre-purchase Damp and Timber Survey to inform us in purchasing our first home. We received his detailed report very quickly and feel incredibly well educated around the potential damp issues we may face in future. Both with the resulting report and in conversation, Neil has gone above and beyond to facilitate… Read more “Damp & Timber Pre-Purchase Surveys”

Thank you, Neil. I have talked to my mortgage broker and they will move this on with the building society. I can’t thank you enough for your work and professionalism and for the efficiency with which you have carried out the survey request. I have passed on your contact details to the estate agents and… Read more “East Parade, Sedgefield, Teesside”

Very quick responses to all enquiries and questions from the start which helps build trust immediately. Basically don’t go anywhere but Neil if you need any advice regarding damp within your house. A survey was £400 and this is absolute value for money. Neil has saved an immense amount of time in getting to the… Read more “Professional survey, quickly produced”

Hi Neil First I confirm that I have paid your bill via bank transfer today and your account should have been credited with the payment by now. Secondly, Peter and I thank you very much for coming so promptly to carry out the survey and for making it a pleasurable and educative experience. Words not… Read more “Iveston, Consett”

I had Neil out last week to investigate damp problems whilst decorating. He arrived exactly on time and after a friendly greeting he got straight to work. Neil got back to me via email on the afternoon with a fully detailed report that was very clear and easy to understand. I would most definitely recommend… Read more “Recommended for damp surveys”

Hi Neil, Just wanted to express my thanks to you again, I know we had a talk at the end of the day yesterday but I’d like to reiterate my opinion of your being such a great lecturer/mentor (whichever title you prefer). I am also looking at going through the survey side of things, as… Read more “Damp & Timber Training”